Strategy and Consultancy

We can:

help your charity or company get a clear stategic plan for using digital technology that
- ties in to your wider objectives
- involves the whole organisation
- balances the need for a clear long term plan with the recognition that in a rapidly changing world, any plan will need to adapt to that change
help to solve particular challenges, advising on where technology can help, and where you will need other solutions

Examples of our work

Careful Digital have:

Provided support and consultancy to a major UK health charity
Worked with a leading digital heritage company to improve its internal processes

The Bookings Review (Review phase)

This project for the Field Studies Council involved a holistic analysis of their bookings and administrative processes. A genuine digital transformation project, the review focused on:

People: rather than starting with technology or systems, we started by speaking to people, both customers and staff, to understand how the current processes and technology worked, what was working and what wasn't, and what was most important to the people directly involved in those processes.
Processes: we formally reviewed and documented processes, to be able to visualise and understand how those processes worked currently, and therefore how they could work better in the future
Technology: the final focus was on how to use technology to help make the improvements in People and Process.

The FSC's IT/Digital Strategy

James led the development of FSC's IT/digital strategy to 2020. The strategy was a response to the charity's increasing dependence on technology and rising customer expectations. We:

Identified key technology trends
Had conversations with FSC teams/external partners
Had conversations with other charities
Delivered a recommended programme of work, based on the Theory of Change methodology

The Intentional Technology Newsletter...

... will help you use technology with focus and enjoyment.