We do high quality digital work with our heads and our hearts
What We Do
Project Management
Delivering digital projects that make people happy and provide effective results
Strategy and Consultancy
Creating a digital strategy for your business or charity, or helping to change your processes
Leadership and Mentoring
Drawing on years of experience as a digital team leader to help develop teams and individuals
How We Work
PEOPLE
we focus first on making things better for people– we don’t start with the technology, that comes later
CRAFT
we make digital things that are built to evolve and flourish– we don’t rush towards a short-term fix
CONSIDERATION
we think about the impact of the work we do on the wider environment and society– we don’t make digital stuff in a vacuum
People
We're careful to focus first on making things better for people – we don’t start with the technology, that comes later.
We:
- talk to the people who will feel the impact of a digital project right from the start to understand their needs before we starting making things
- make the simplest possible version of a digital thing and share it with people as early in the process as we can
- amend anything we make based on what people say about it or how we see them using it
- like to talk and share throughout a project, not just lock ourselves away and make things in isolation
- actively share knowledge and expertise - so once a project is finished, you have everything you need to work with the stuff we've helped you make
Craft
We carefully make digital things that are built to evolve and flourish – we don’t rush towards a short-term fix
We:
- design things to be as simple as they can be, but easy to expand and add to
- like to build things carefully by hand, so we know exactly how they work
- build testing into everything we do, right from the very start
- like to make small and regular changes to the things we make and see how they are received, rather than disappearing for months and coming up with a series of big, unexpected changes
Consideration
We're careful to think about the impact of our work on the wider environment and society – we don’t make digital stuff in a vacuum
We:
- actively seek to do work that has a wider social benefit
- try to think about and understand the situations in which the things we make will be used
-
try to ensure the lowest environmental footprint for our work, by:
- designing the things we make, down to the level of individual web pages, to be as lightweight as possible, thereby reducing their energy use
- having the simplest possible kit we can, and using it for as long as we can
- using bike or train in preference to car wherever possible
- using video conferencing whenever it's appropriate